Terms of Service

Last Updated: September 3, 2026

OVERVIEW

This website is operated by SmoothieSpine. Throughout the site, the terms “we,” “us,” and “our” refer to SmoothieSpine.

SmoothieSpine operates this website, including all information, tools, products, and services available from this site, subject to your acceptance of these Terms of Service.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or made available through links on our website.

These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree with these Terms, you may not access the website or use our services.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you have reached the age of majority and have given us permission for any minor dependents to use this site where permitted by law.

You may not use our products or services for any illegal or unauthorized purpose or violate any applicable laws while using our Service.

You must not transmit worms, viruses, malware, or any code of a destructive nature.

A violation of these Terms may result in termination of your access to our Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason and at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current.

The material provided on this website is for general informational purposes and should not necessarily be relied upon as the sole basis for making decisions.

Any reliance on information provided through our website is at your own risk.

Our website may contain historical information that is provided for reference only and may not be current.

We reserve the right to modify website content at any time, although we are not obligated to update information unless required by applicable law.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change at any time without notice.

We reserve the right to modify, suspend, or discontinue the Service or any portion of it at any time.

We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service, except where otherwise required by applicable law.

SECTION 5 — PRODUCTS AND SERVICES

Certain products and services may be available exclusively online through our website.

Products may be available in limited quantities and are subject to our applicable Return and Refund Policy.

We make reasonable efforts to display product images and colors accurately. However, we cannot guarantee that your device or monitor will accurately display every color.

We reserve the right to:

  • Limit quantities of products or services

  • Limit sales to certain individuals, regions, or jurisdictions

  • Refuse or cancel orders

  • Change product descriptions or prices

  • Discontinue products

  • Correct errors or inaccuracies

Any offer made on this website is void where prohibited by law.

Unless expressly stated otherwise, we do not guarantee that products, services, information, or other materials obtained through our website will meet your individual expectations.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

We may limit or cancel quantities purchased per person, household, account, payment method, billing address, or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, phone number, billing address, or other contact information provided when the order was placed.

We reserve the right to limit or prohibit orders that appear to have been placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information.

You agree to promptly update your information, including your email address and payment information, so that we can complete transactions and contact you when necessary.

For additional information regarding returns and refunds, please review our Return and Refund Policy.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools that we do not monitor, control, or directly operate.

You acknowledge that these tools are provided on an “as is” and “as available” basis without warranties or guarantees unless otherwise required by applicable law.

Your use of third-party tools is at your own risk and discretion. You should review and understand the terms provided by the applicable third-party provider.

Any new services, features, or tools added to our website will also be subject to these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS

Our Service may contain links to third-party websites or services that are not owned or controlled by SmoothieSpine.

We are not responsible for the content, accuracy, privacy practices, products, services, or policies of third-party websites.

Any transactions or interactions you have with third parties are solely between you and the applicable third party.

You should review the third party’s terms and policies before entering into any transaction.

SECTION 9 — USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send us comments, reviews, suggestions, ideas, proposals, or other materials, you agree that we may use, reproduce, modify, publish, distribute, or display those submissions for legitimate business purposes, subject to applicable law and our Privacy Policy.

You represent that your submissions:

  • Do not violate the rights of any third party

  • Do not contain unlawful, abusive, threatening, defamatory, obscene, or otherwise objectionable material

  • Do not contain malware or malicious code

  • Do not impersonate another person

  • Do not contain misleading or fraudulent information

You are solely responsible for the content and accuracy of your submissions.

We reserve the right, but are not obligated, to remove content that we believe violates these Terms or applicable law.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct errors, update information, change information, or cancel orders when information is inaccurate, including after an order has been submitted.

We are not obligated to update or clarify information except where required by applicable law.

SECTION 12 — PROHIBITED USES

You are prohibited from using the Site or its content:

  • For any unlawful purpose

  • To solicit others to participate in unlawful activities

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To harass, abuse, threaten, defame, or harm others

  • To submit false or misleading information

  • To upload or transmit viruses or malicious code

  • To collect or track the personal information of others without authorization

  • To spam, phish, scrape, crawl, or otherwise misuse the website

  • For fraudulent or deceptive purposes

  • To interfere with or circumvent website security features

  • To attempt to gain unauthorized access to our systems or accounts

We reserve the right to terminate or restrict access to the Service for violations of these Terms.

SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, we do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that results obtained through the use of our Service or products will be accurate, complete, or reliable.

The Service and products provided through the Service are provided on an “as is” and “as available” basis, except where warranties are expressly provided or cannot legally be excluded.

To the maximum extent permitted by law, SmoothieSpine and its officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Service or products purchased through the Service.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless SmoothieSpine, its affiliates, officers, directors, employees, agents, contractors, suppliers, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from:

  • Your violation of these Terms

  • Your misuse of the Site or Service

  • Your violation of applicable law

  • Your violation of the rights of another person or entity

This provision applies to the extent permitted by applicable law.

SECTION 15 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or us.

You may stop using our Service at any time.

We may suspend or terminate your access to our Service if we reasonably believe that you have violated these Terms or applicable law.

Any obligations or liabilities incurred before termination will survive termination where applicable.

SECTION 17 — ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies referenced on our website, constitute the agreement between you and SmoothieSpine regarding your use of our Service.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

SECTION 18 — GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to SmoothieSpine and its business operations, except where applicable law requires otherwise.

Nothing in these Terms limits any rights you may have under mandatory consumer protection laws applicable to you.

SECTION 19 — CHANGES TO THESE TERMS

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting revisions to our website.

It is your responsibility to periodically review these Terms.

Your continued use of the website following the posting of changes constitutes acceptance of the revised Terms, to the extent permitted by law.

SECTION 20 — SUBSCRIPTIONS AND AUTO-RENEWALS

Some products or services may be offered on a subscription basis.

If you purchase a subscription, the applicable renewal price, billing frequency, renewal terms, and cancellation process will be disclosed before you complete your purchase.

By placing a subscription order, you authorize SmoothieSpine and its payment providers to charge your selected payment method according to the disclosed subscription terms until the subscription is canceled.

If available, you may cancel an online subscription through the subscription-management option provided in your account or order communications.

Cancellation generally takes effect according to the terms disclosed at the time of purchase.

SECTION 21 — FREE TRIALS AND INTRODUCTORY OFFERS

If we offer a free trial, discounted introductory period, or deferred billing offer, the applicable terms, duration, and subsequent pricing will be disclosed before purchase.

Unless otherwise stated, you may be charged the applicable regular price after the introductory period ends according to the terms presented at checkout.

SECTION 22 — HEALTH AND WELLNESS DISCLAIMER

SmoothieSpine products are intended as non-prescription wellness products.

Our products and website content are not intended to diagnose, treat, cure, or prevent any disease and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

If you have a medical condition, are pregnant, have an implanted medical device, have recently undergone surgery, or have other health concerns, consult an appropriately qualified healthcare professional before using our products.

Individual experiences and results may vary.

Any health or wellness statements presented on our website are for general informational purposes and should not be interpreted as medical advice.

SECTION 23 — EMAIL AND SMS COMMUNICATIONS

By providing your email address or phone number, you may receive communications relating to your orders, account, purchases, customer service, shipping, returns, refunds, or other transactions.

Where required, marketing emails and SMS messages will only be sent after obtaining the appropriate consent.

Marketing emails may be unsubscribed from using the unsubscribe link included in the message.

SMS messages may be stopped by replying STOP.

Message and data rates may apply. Message frequency varies.

Consent to receive marketing communications is not a condition of purchase.

SECTION 24 — SMS TERMS

If you expressly opt in to receive SMS messages from SmoothieSpine, you agree to receive text messages relating to customer care, account support, orders, delivery updates, warranty support, returns, refunds, subscriptions, and purchase-related follow-up.

Where applicable, you may also receive marketing messages if you separately provide the required consent.

You may opt out at any time by replying STOP.

You may reply HELP for assistance or contact us using the information below.

After opting out, you may receive one final confirmation message confirming your unsubscribe request.

SmoothieSpine does not sell or rent mobile phone numbers or SMS opt-in information to third parties or affiliates for their own marketing purposes.

SECTION 25 — ACCESSIBILITY

SmoothieSpine strives to make its website accessible to as many people as possible.

If you experience difficulty accessing or using any part of our website, please contact us using the information below so that we can assist you.

SECTION 26 — PRIVACY

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect and use personal information and describes certain privacy rights that may be available to you.

SECTION 27 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

SmoothieSpine
Website: smoothiespine.com
Email: support@smoothiespine.com
Phone: +1 (757) 505-5118

By using our website or purchasing products from SmoothieSpine, you acknowledge that you have read and agree to these Terms of Service.